Its All Done Homes

FAQ | Cleaning & Home Management in Windsor-Essex

Got Questions?

We've got answers — and then some.

Everything you need to know about our cleaning and home management services across Windsor, LaSalle, Amherstburg, and surrounding Windsor-Essex communities.

  • We offer professional cleaning and home management services. Cleaning includes Basic Cleans, Moderate Cleans, Deep Clean add-ons, Airbnb cleaning, and business or office cleaning. Home management covers grocery shopping, dry cleaning drop-off and pick-up, appointment management, consumables restocking, fridge refreshes, travel arrangements, pet sitting and walking, and home organisation.
  • We serve Windsor-Essex and surrounding areas, including Windsor, LaSalle, Amherstburg, and nearby communities.
  • Yes — and it's a great deal. Cleaning packages receive a discount when home management is added, making it an ideal option if you want both a spotless home and everyday household help under one service.
  • Services are flexible. Cleaning packages can be adjusted by the number or size of rooms, and home management can be booked as a package or hourly — so you only pay for what you actually need.
  • Basic Clean — best for weekly or bi-weekly maintenance to keep your home consistently fresh.

    Moderate Clean — ideal when appliances, floors, bathrooms, and high-touch areas need a deeper pass.

    Deep Clean Add-Ons — for specific tasks like inside-oven cleaning, wall washing, grout, or furniture that take extra time and effort.
  • A Basic Clean covers regular weekly or bi-weekly upkeep: sanitizing food prep areas and high-touch surfaces, wiping kitchen counters, backsplash and table, spot-checking exterior cupboards, drawers and appliances, cleaning empty sinks, vacuuming, sweeping and mopping floors, taking out garbage, dusting and polishing living room surfaces, and a full bathroom clean including toilet, shower, shower door, sinks and vanity.
  • A Moderate Clean includes everything in the Basic Clean, plus extra attention to appliances, floors, rugs, and bathrooms — including inside the microwave, a light clean inside the fridge, deodorizing floors or rugs, cleaning interior garbage areas, and a more thorough bathroom scrub.
  • A Basic Clean keeps your home in a consistent, well-maintained state week to week. A Moderate Clean is a step up, covering deeper bathroom scrubbing, appliance touch-ups, deodorizing, and more thorough floor care — better suited to larger rooms or homes that haven't been cleaned recently.
  • A light clean inside the fridge is included with the Moderate Clean. A more thorough interior fridge scrub is available as a Deep Clean add-on.
  • Yes — for a thorough kitchen sink clean, the sink should be empty before the team arrives.
  • Deep Clean add-ons can be added to any package and are quoted individually. They include: interior oven cleaning, range hood cleaning, fridge scrubbing, cupboard and drawer cleaning, wall washing, grout cleaning, furniture vacuuming or washing, carpet washing, mattress deodorizing, and laundry services.
  • No. A full interior oven clean is a Deep Clean add-on, quoted separately. Please note this service is not available for self-cleaning ovens and may require a full-day commitment depending on the oven's condition.
  • Yes. Wall cleaning is available as a Deep Clean add-on — either a full floor-to-ceiling wall wash (up to 9 ft) or a quick per-room wipe-down.
  • Yes. Grout cleaning is available for both low and high severity grout as a Deep Clean add-on. Please note that results may vary depending on the condition of the grout.
  • Yes. Available as Deep Clean add-ons: vacuuming and washing armchairs, ottomans, sofas, sectionals, and lounge suites — as well as carpet deep cleaning and washing. Some washed items may need up to 24 hours of drying time.
  • Yes. Laundry add-ons include washing, drying and folding bedsheets or towels, installing already-washed bedsheets and pillowcases, and vacuuming or deodorizing mattresses when paired with bedsheet service. Please place laundry in the laundry room before arrival.
  • Yes — each add-on is quoted individually, since the time and effort required varies by task, room size, and condition. This keeps things fair so you're only paying for what your home actually needs.
  • Yes. Airbnb turnover cleaning is available with package or hourly pricing based on property size. Services typically include high-touch surface wiping, dusting, laundry for sheets, pillowcases, blankets and towels, sweeping, mopping, vacuuming, garbage and recycling, bathroom cleaning, and kitchen sink, table and counter cleaning.
  • Yes. Business and office cleaning is available and quoted based on workspace size and cleaning frequency. Services can include sanitizing high-touch areas, partitions, machines and keyboards, vacuuming, sweeping, mopping, dusting windows and desks, washing glass doors, emptying garbage and recycling, bathroom cleaning, restocking supplies, and spot-checking break room appliances.
  • Airbnb cleaning can be priced by package or hourly depending on the size and scope of the property. Reach out for a tailored quote based on your listing.
  • Home management is help with the errands, upkeep, and everyday household tasks that eat into your week. Think of it as a personal household assistant — keeping your home organized, stocked, scheduled, and running smoothly, so you don't have to think about it.
  • Services include: appointment management, dry cleaning drop-off and pick-up, grocery shopping, consumables restock, fridge refresh, travel arrangements, pet sitting and walking, and home organisation.
  • Home management is available at $35/hour, or through package deals starting from $120/month. Pricing depends on which services you select and how much time is involved. Don't forget — adding home management to a cleaning package gets you a discount on the cleaning side.
  • Yes. Mix and match what works for your lifestyle. An à la carte rate is available if you only need help with specific tasks like grocery shopping, organisation, or appointment management.
  • A fridge refresh means clearing out expired items, wiping down the interior, and restocking with fresh groceries — so your fridge is clean, organized, and ready for the week ahead.
  • Consumables restock keeps your everyday household essentials topped up before they run low — toilet paper, cleaning supplies, pantry staples, and similar items. You set the preferences; we make sure things don't run out.
  • Yes. Pet sitting and walking services are available and can include walks, feeding, and companionship while you're away or busy.
  • Yes. Travel arrangement services can include researching and booking flights, hotels, and transfers — so you can focus on the trip, not the logistics.
  • Cleaning can be booked weekly, bi-weekly, or as a one-time clean — depending on what your home needs. The Basic Clean is designed for regular weekly or bi-weekly maintenance.
  • Yes. We offer both regular and one-time cleans for homes and businesses.
  • Not necessarily. Just arrange access details before your appointment and let us know about any priority areas or special instructions ahead of time.
  • A few simple steps help us do our best work: clear clutter where possible, empty the kitchen sink, place laundry in the laundry room if a laundry service is booked, and share any priority areas or special instructions in advance.
  • Please confirm supply details when booking. If you prefer specific products used in your home — due to allergies, sensitivities, or personal preference — let us know in advance and we'll accommodate.
  • Yes. Cleaning packages can be customized by room count or size, so you can focus the visit on the areas that need the most attention.
  • Absolutely — and we also offer pet sitting and walking through our home management services. Just mention your pets during booking so the visit can be planned appropriately.
  • Book or enquire through the website. Choose the service that fits your needs, or reach out if you're unsure which package is right for you — we're happy to help you figure it out.

Still not sure?

Let's find the right service for you.

Serving Windsor, LaSalle, Amherstburg & Windsor-Essex.

Get in Touch